You’ll receive a confirmation email as soon as your order is placed. If you don’t see it, please check your spam or promotions folder.

If your order hasn’t been shipped yet, we’ll do our best to help. Contact us as soon as possible at hello@oikoko.com with your order number.

We currently ship within the UK only — but we're expanding soon! If you're based in Europe, stay tuned or get in touch and we’ll keep you posted.

We pack and ship all orders within 1 business day. UK shipping usually takes 2–4 working days after dispatch. You’ll get tracking details once your order is on the way.

Yes! You can leave a message at checkout — we’ll handwrite it with care. Gift wrapping is also available for selected items.

We believe in childhood as a sacred space. That’s why we choose mindful, creative products made with love — and package them with the same care we’d want for our own little ones.